Feedback | Office of the Registrar

I am a(n):

Was there an OTR staff member who helped you? If so, please select their name.

When was your contact with the Office of the Registrar?

How did you interact with the Office of the Registrar (select all that apply):

Walk-In

Website

Appointment

Telephone

Email

If you contacted our office via telephone or came to our office in person:

If you contacted our office via telephone or came to our office in person:
	Strongly Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Strongly Agree	N/A
Someone in the Office of the Registrar was immediately available to assist me.
The Office of the Registrar staff was able to address my needs.
My needs were addressed within a reasonable amount of time.
The Office of the Registrar staff was respectful of my needs.
The Office of the Registrar staff was courteous towards me.
The Office of the Registrar staff knew how to answer my questions or found someone who could help me.
I was satisfied with the answers I received.

If you were dissatisfied, please describe how we could have better served your needs.

If you used the Office of the Registrar website:

If you used the Office of the Registrar website:
	Strongly Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Strongly Agree	N/A
I was able to obtain information on the topic I was researching.
The information on the Office of the Registrar website was clear.
My overall experience with the Office of the Registrar website was satisfactory.
I will use the Office of the Registrar website in the future to address my needs.

Please describe what you were looking for and how we can better serve your needs through our website.

On a scale of 1 (poor) to 5 (excellent), how would you rate this experience with the Office of the Registrar overall?

Please provide your name and e-mail address or phone number so that we may follow up with you.

Name

Email Address

Phone